IT Services for Manufacturing
The line doesn’t care whose fault it is.
We help manufacturers reduce downtime risk, secure vendor access, protect production systems, and meet customer or insurance cybersecurity requirements without disrupting the plant.
Manufacturers face unique IT problems
Manufacturers are not average businesses. Here is what breaks, and what we do about each one.
The problem
Downtime has a number on it
Every minute the line is down has a number on it. Everybody in the building knows it.
The solution
Monitoring aimed at production
We watch the systems production runs on. We act before a warning turns into a stoppage.
The problem
Some equipment cannot be updated
That machine controller runs an operating system from 2009. It cannot be patched. It cannot be replaced.
The solution
A wall around what cannot change
We segment what cannot be updated, watch it, and keep it off the rest of your network.
The problem
ERP down means the business stops
When ERP goes down you cannot schedule, ship, or invoice. Production continues, but the business grinds to a halt.
The solution
Redundancy where the money moves
Backup and recovery built around the systems that get product out the door, and tested before you need them.
The problem
Ransomware targets manufacturing first
No industry gets hit by ransomware more than this one. Downtime pressure is exactly why they target you.
The solution
Defense plus a recovery you have tested
Layered defense. Offline backups. A recovery you have actually run, not one you assume works.
The problem
Your customers audit your security now
Prime contractors and original equipment manufacturers (OEMs) increasingly want proof that your systems are secure. Defense work adds CMMC requirements that many manufacturers are not prepared for.
The solution
Compliance within your regular IT
CMMC and customer security rules handled as part of your normal IT. Not a separate scramble.
The problem
You run three shifts. Most IT runs one.
The line does not stop at five o’clock. A ticket queue that opens at eight does not help second shift.
The solution
Coverage that matches the schedule
Monitoring around the clock, and a clear answer about who you call at two in the morning.
“Nobody in a plant wants to talk about IT. They want the line running. That’s the only thing we’re actually being judged on.”
– Cory Carson, Founder & CEO
Three steps to proactive IT
Get a quote
A short call. We learn what you make, what runs your floor, and give you a real number.
Assess your environment
We review your office network, your plant floor systems, your ERP, and any customer security requirements.
Deliver your IT roadmap
We show you what to fix first, what can wait, and the smartest path forward.
The same team, every call
Call most IT companies, and you get whoever picks up. You explain the line, the ERP, and which machines cannot be touched, again, from the top.
You won’t be rotated between technicians who have never walked a plant floor. The people who assess your systems are the people answering the phone next year.
That matters more here than in most industries. Knowing which machine cannot be rebooted during a run is not something you learn from a ticket. It is something you learn by being around long enough to know your plant.
iTology’s IT services for manufacturers
The full stack, built around how a plant actually runs. Front office, plant floor, and everything between.
Common questions from manufacturers
Do you support plant floor systems, or only office IT?
Both. Office network, user devices, and servers, plus the operational technology your production depends on. Where we are most useful is the space between them, because that is where most problems actually live.
One of our machines runs an old operating system and cannot be updated. What do we do?
Almost every plant has one. Usually more than one. You do not replace a six-figure machine because the controller is old. You isolate it. We segment it off the main network, watch it, and control what can reach it.
What does this cost?
It depends on your headcount, how many facilities you run, and what your plant floor looks like today. Schedule a short call and we will give you a real number.
We supply a defense prime contractor. What does CMMC mean for us?
Those requirements do not stop with the prime contractor. Your plant may be responsible for CMMC self-assessments, and the score must be attested to by company leadership.
Most Oklahoma manufacturers struggle to find local guidance. We help plants prepare before the contract demands it. See our CMMC compliance services.
How fast do you respond when the line is down?
Fast, usually under 30 minutes, and from someone who already knows your plant. You are not explaining which cell went offline to a stranger at tier one.
We run more than one shift. Does that work?
Monitoring runs around the clock. For hands-on support outside business hours, we will tell you exactly what is covered and what is not before you sign anything, rather than after.
What size manufacturer is this a fit for?
Most of our clients have between 10 and 250 employees. Below that, a plant usually needs less than we are built to deliver, and we will tell you that rather than sell you something you do not need.
Keep the line running with iTology
You already know what an hour of downtime costs. You have probably done that math more than once.
Tell us what runs your floor and what keeps failing. We will give you a real number on the call.
No pressure, no pitch. And if we are not the right company for your plant, we will tell you that too.
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